Discover the Skeepers Academy

Are you new to Feedback Management or looking to deepen your knowledge?

Skeepers Academy is your ally for skill development! Discover how our e-learning platform will help you make the most of our solution.

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Getting started with Skeepers Academy

1. Registration and Login

Once you have registered, you will receive 2 emails:

  • A welcome email containing a link to create your password.
  • An email informing you of the training you are enrolled in (after creating your password).

2. Accessing Training 

The My Training courses tab lists all the courses you are enrolled in. 

Skeepers Academy offers a complete training program along with several specialization tracks based on your needs. 

You have the option to: 

  • Start a new course by clicking the Start button.
  • Resume an ongoing course by clicking Continue, allowing you to pick up where you left off.

Course Structure and Content

A training course consists of multiple modules. Each module includes lessons structured around a common learning objective. At the end of each module, you will take a quiz to reinforce your knowledge.

The main goal is to develop your skills and autonomy in using the solution!

Once you complete the course, you can take a quick evaluation to share your feedback and help us improve the content!

Dashboard

You will access the dashboard directly when logging into Skeepers Academy.

Here, you will find:

  • Your Training Courses: The courses you are enrolled in are displayed here as well. You can track your progress and start or resume where you left off.
  • Resources: Access our articles dedicated to Skeepers Academy.
  • Account Management: Click here to reset your password.
 

FAQ

What should I do if I get a 403 Error when logging in?

Try logging in using a different browser or check this article for more information.

Are there any prerequisites for the training?

There are no prerequisites for taking the training, other than being a Skeepers client!


Our training is suitable for beginners with Verified Reviews as well as those with a more advanced level.

How can I enroll in Skeepers Academy training?

For new clients, enrollment is handled directly by our teams during your onboarding.


If you are a long-time client, contact your account manager or request access directly via this form.

You can request full training or specific tracks, such as:

  • Review management
  • Review display (certification & widgets)
  • Performance & KPI analysis
Is the training free?

We believe it is essential to support you in using and mastering our solutions.


Therefore, access to Skeepers Academy is completely free and is valid for 2 months! After this period, no payment is required. Your account will simply be suspended and can be reactivated upon request.

Are quizzes mandatory in the training?

The quizzes serve an educational purpose: they help reinforce and retain knowledge while allowing you to assess your skill level.

They are not mandatory, but if you score at least 70% on each, they are considered passed! This means you will receive a certificate of completion by email once you finish your training.

 

You now have all the information you need to start your training on Skeepers Academy!

 

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