Customize buttons, bar and popin for web surveys

Bars, buttons, and pop-ins can be configured both in terms of triggering rules (the visitor is on a specific page, hovers over an element, is inactive, is a new user, etc.) and their design and placement. All of these elements should be considered to optimize the user experience, maximize engagement with your pop-ins, bars, and buttons, and generate as many responses as possible.

How does it work?

  1. Thanks to advanced CSS settings! Once you have configured your website deployment, click on the “Advanced settings” tab:
  2. Then enter the CSS code for the fields you want to customize. The “Preview” button allows you to visualize your design before validating it.

Best practices

  • Differentiation and consistency: it is important to maintain consistency between your page design and your pop-in, bar, or button. The element should attract attention without being intrusive: for example, you can use the primary and secondary colors of your brand guidelines. 
  • Size and placement: to optimize the number of responses collected and maximize interactions with your buttons, bars, and pop-ins, we recommend adapting their size and placement. For example, favor a side display for prompts related to pages viewed during navigation (see use case below); and a full-screen display for a survey deployed at the end of the journey.

If you have any questions, feel free to contact our team Customer Care.

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