Collect and manage feedback throughout the purchase journey to optimize the customer experience
Feedback Management is the solution to collect and manage customer feedback across the entire purchase journey, in order to continuously optimize your customers’ experience and engagement.
Feedback Management offers:
- An average survey completion rate of 63%
- Greater understanding of your customers’ needs
- Optimized, comprehensive, and shareable performance tracking
- Support to help you make the best decisions for your buying experience
- The ability to build an ecosystem with your tools through seamless integrations
With Feedback Management, collect feedback at every stage of the customer journey and turn each interaction into an opportunity. By sharing this valuable feedback with your teams, you can better understand and anticipate your customers’ needs. Listening to your customers’ voice also helps you identify brand ambassadors and implement concrete action plans to grow and innovate.
Skeepers: A one-for-all platform
Skeepers, the European leader in UGC*, helps brands deliver impactful consumer experiences. Our clients use our SaaS platforms because they make it easy to create, collect, manage, and activate User-Generated Content at scale. Consumers, in turn, appreciate the simplicity and user-friendliness of our platforms. Our ecosystem is trusted by some of the world’s largest brands.
Today, consumers trust the opinions of fellow buyers more than traditional advertising. Our UGC solutions suite offers a powerful and unique approach to buyer engagement. Thanks to our AI-powered solutions, brands provide consumers with authentic and trustworthy experiences. Discover today how you can leverage UGC!
Learn more about Skeepers