The RGAA standard (General Accessibility Improvement Framework) is a French regulatory framework aimed at ensuring that digital tools are accessible to everyone, including people with disabilities.
Inspired by international WCAG standards (Web Content Accessibility Guidelines), the RGAA defines specific criteria to improve the experience of users with specific needs (Learn more about the RGAA standard). Digital accessibility aims to make online services accessible to people with disabilities, based on four key principles:
Provide text alternatives for non-text content and allow presentation that preserves information.
Ensure keyboard navigation, allow enough time for reading, and avoid content that could trigger seizures.
Ensure predictable page behavior and help users correct input errors.
Ensure compatibility with current and future technologies, including assistive tools.
Key aspects of the RGAA standard
In the context of an online survey, compliance with the RGAA standard involves several aspects:
- Optimized contrast: Colors and contrasts are adjusted to ensure maximum readability, especially for visually impaired users.
- Keyboard-accessible navigation: Users who cannot use a mouse can fully complete the survey using a keyboard or alternative device.
- Text alternatives for media: Images, graphics, or videos included in surveys include text descriptions understandable by screen readers.
- Clear structure: Titles, questions, and fields are properly organized, making them easier to understand and navigate, including for users with assistive technologies.
Why RGAA matters
Ensuring compliance with the RGAA standard in your surveys contributes to:
- Improved inclusivity: By making your digital tools accessible to a broader audience, regardless of physical or cognitive limitations.
- Increased respondent trust: By offering a smooth user experience tailored to specific needs.
- Compliance with legal requirements: Especially important if you are subject to regulations on digital accessibility.
This update ensures that survey design templates comply with accessibility best practices without compromising on appearance or performance. It also helps meet respondent expectations while increasing the impact of your campaigns (How to choose the right theme for your design template?).