Deployments allow you to deploy your surveys on different medias. A deployment is the means used to solicit respondents. This is a necessary step in getting answers to your survey. Thus, a campaign can be deployed on different media. This allows you to reach all your marketing targets.
For example : you want to obtain a customer service satisfaction rating. You can create a deployment of your survey by SMS, email and even on your website.
Create a deployment
Once your survey is completed, you can set up your deployment (do not hesitate to consult the checklist of steps for a perfect campaign).
- Go to the Deployments tab.
You can also access the Deployment menu from the menu on the left:
- Then click on the "Create a new deployment" button:
- Then choose the survey experience between a classic or conversational deployment.
👉 A conversational deployment is a type of display that provides an interactive experience with the respondent. The survey is conducted as if it were part of a conversation.
Once you have selected the survey experience, choose the method by which you want to deploy your survey.
Choose a media
You can choose from these different media:
- Website: trigger your survey at the right time on your Website by customising the type of appearance.
- URL: generate a URL (with tracking) to deploy your survey in a very simple way.
- Facebook or Twitter: get answers to your survey via your social networks.
- Email: send your survey by email via Skeepers or your own emailing solution (you can integrate the first question of your survey into your email).
- QR code: retrieve answers thanks to a QR code placed on a physical support (document, paper, flyer, etc.).
- Button: embed a button on your website to trigger a click survey.
- SMS: send an invitation to answer the survey by sms (the link will open in a browser).
- Conversational SMS: transform your survey into conversations by asking your questions directly by SMS.