What is a deployment ?

Deployments allow you to deploy your surveys on different medias. A deployment is the means used to solicit respondents. This is a necessary step in getting answers to your survey. Thus, a campaign can be deployed on different media. This allows you to reach all your marketing targets.

For example : you want to obtain a customer service satisfaction rating. You can create a deployment of your survey by SMS, email and even on your website. 

Create a deployment

Once your survey is completed, you can set up your deployment (do not hesitate to consult the checklist of steps for a perfect campaign).

  • Go to the Deployments tab.

You can also access the Deployment menu from the menu on the left:

  • Then click on the "Create a new deployment" button:

  • Then choose the survey experience between a classic or conversational deployment.

👉 A conversational deployment is a type of display that provides an interactive experience with the respondent. The survey is conducted as if it were part of a conversation.

Once you have selected the survey experience, choose the method by which you want to deploy your survey.

Choose a media

You can choose from these different media:

  • Website: trigger your survey at the right time on your Website by customising the type of appearance.
  • URL: generate a URL (with tracking) to deploy your survey in a very simple way.
  • Facebook or Twitter: get answers to your survey via your social networks.
  • Email: send your survey by email via Skeepers or your own emailing solution (you can integrate the first question of your survey into your email).
  • QR code: retrieve answers thanks to a QR code placed on a physical support (document, paper, flyer, etc.).
  • Button: embed a button on your website to trigger a click survey.
  • SMS: send an invitation to answer the survey by sms (the link will open in a browser).
  • Conversational SMS: transform your survey into conversations by asking your questions directly by SMS.

 

If you have any questions, feel free to contact our Customer Care team.

 

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